At nfbilgisayar.com, we have compiled the most frequently asked questions regarding our customers' shopping and service processes under the following headings.
What technical services do you provide? We offer a wide range of technical support, including desktop and laptop repair, formatting, hardware upgrades, motherboard repair, and troubleshooting software issues.
Are your products under warranty? Yes, all new products sold through nfbilgisayar.com are under the manufacturer's or distributor's warranty. For our second-hand products, a specific testing and warranty period determined by our company is applied.
Do you provide support for corporate companies? Yes, we offer professional solutions for corporate maintenance agreements, network installation, and bulk computer procurement.
How can I choose the right computer for my needs? If you inform us of your intended use (gaming, office, graphic design, etc.), our expert team will create the most suitable configuration for your budget.
Can I order a part that is not listed on the website? Certainly. If there is a specific hardware or peripheral you are looking for, you can contact us via our contact form to place a special order request.
Do you assemble the parts I purchase? The assembly of parts such as processors, motherboards, and RAM purchased from our site can be performed by our expert team upon your request, and your device will be delivered in working condition.
What payment methods do you accept? You can make single-payment or installment payments by credit card through our website, as well as use bank transfer and EFT methods.
Is there an installment option for credit cards? Installment options are offered for credit cards of our contracted banks within the framework of legal limits and bank policies. You can see the current installment table once you enter your card information on the payment page.
How does the process work for EFT/Bank Transfer payments? For payments made via EFT or bank transfer, writing your order number in the description section will speed up the approval process. Your order will start being prepared after the payment reaches us.
Is your payment infrastructure secure? Yes, all your payment transactions are protected by a 256-bit SSL certificate. Your credit card information is not stored in our system; transactions are made directly through the relevant bank's secure payment gateway (3D Secure).
Still have questions? You can reach us at info@nfbilgisayar.com or via the phone number on our contact page.
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